Encore Events Centre and Wyndham Cultural Centre scheduled ticketing system disruption
At Encore Events Centre and Wyndham Cultural Centre, we love bringing people together for unforgettable experiences, so it’s important that we can offer you a simple way to purchase your tickets to our events and performances.
We’re thrilled to announce that we will be upgrading our ticketing system, to enhance your purchasing journey.
Please note that our ticketing system will be temporarily offline from 8am, Wednesday 24 July, until the new system launches at 10am, Thursday 25 July.
During the offline period, you won’t be able to purchase any tickets online or in person. If you currently hold a ticket to a future event at Encore Events Centre, this system upgrade won’t affect your current ticket.
We apologise for any inconvenience this may cause. If you have any enquiries, please get in touch with our ticketing team 1300 156 557, or email: boxoffice@wyndham.vic.gov.au
This place is so much more than just a venue.
It's a place to inhabit impossibly beautiful temporary worlds together.
A place for exploring other points of view.
A place for reflecting on where we've been and to look ahead at where we're going.
A place to make sense, to laugh, to experience childlike wonder.
A place to celebrate, to connect, to make memories.
It's a place for art. For theatre. For you. So please join us and get ready to find your place.
Bar and Snacks
Wyndham Cultural Centre hosts a kiosk with light refreshments, including snacks and drinks that can be purchased and brought into the theatre. BYO/Hot food and drinks are not permitted within the venue and theatre.
Public Transport
Wyndham Cultural Centre is located a short 10 minute walk (800 metres) from Werribee Train Station and Taxi Rank
Parking
Wyndham Cultural Centre offers free public parking which is located directly next to the venue.
Wyndham Cultural Centre Car park
3 hour parking before 5.30pm
Unlimited parking after 5.30pm
Watton Street Parking
1 hour parking before 5.30pm
Unlimited parking after 5.30pm
Bookings
How to Buy Tickets
Tickets can be purchased online or over the phone on (03) 8734 6000.
Alternatively, you can visit our Box Office located at the Wyndham Cultural Centre.
177 Watton Street
Werribee 3030
9am – 4.30pm* *excluding public holidays and weekends.
The Wyndham Cultural Centre Box Office will open one hour prior to the start of theatre performances.
Concession Tickets
Concession prices apply to persons who are aged 14 years and under, full pensioners, Senior Card holders, Healthcare card holders, welfare benefit recipients and full-time and part-time students.
Child Tickets
Child prices apply to persons who are aged between 2 years and 14 years.
Condition of Entry
For you and your booking party to be admitted, you may be required to present the order confirmation number, photo identification and valid proof of any concession entitlement/s.
Where you cannot produce proof of concession entitlement where a concession ticket has been purchased. Concession tickets purchased through the Wyndham Cultural Centre can be exchanged to a full price ticket at the Venue prior to an event. You will be responsible for paying any difference in the ticket price.
Refunds
Bookings are final upon payment. No refunds or exchanges will be issued except in accordance with the LPA Ticketing Code of Practice or in the event of a cancellation.
Access
We welcome all visitors to Wyndham Cultural Centre and its events and are committed to ensuring that our program is as accessible as possible for everyone to enjoy. If you are attending an event at Wyndham Cultural Centre or have an appointment to meet us, the front entrance is accessible via wheelchair. There are accessible toilets on the ground floor of Wyndham Cultural Centre and you can reach all levels via a lift.
To discuss your access requirements give us a call on 8734 6000 or email boxoffice@wyndham.vic.gov.au
Wyndham Cultural Centre provides ticketing services under the Live Performance Australia Ticketing Code of Practice. This document is available here:
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- Download LPA.pdf